AutoReqId 4980BR
Common Job Title System Analyst
Primary Work Location PA, Allentown
Employee Classification: Regular Full-Time


Job Description:

At Xerox, where business runs on fresh ideas, staying on the crest of digital technology demands originality, creativity, and ingenuity. That's why Xerox recruits exceptional people, whose professional talents are fueled by imagination. We've created a workplace where inventiveness flourishes, where employees are encouraged to express their vision, their ideas, and their leadership.
Our products and technology represent the leading edge of the industry. They integrate technology, the web, business process, and the way people work in order to deliver to our customers the best document solutions.


Position Summary:

Contribute directly to systems revenue plan achievement by providing technical and analytical expertise in the sale and support of Xerox Production Printers and solutions. Presales responsibilities will include solution development, application validation and solution implementation. Provide post sales support for the resolution of application, software and connectivity problems when on-site analyst support is required.
Contribute to team Professional Services plan by selling consulting services, new application development and volume building activities. Help meet or exceed customer satisfaction goals established for Professional Services team.


Responsibilities:

Provide technical and analytical pre-sale support for production printing systems and solutions.

Identify customer application opportunities for Xerox products and Third Party Solutions

Gather quantitative and qualitative data about customer applications and environment in support of sales strategies

Gather & analyze customer data to assure flawless implementation of networked and centralized host environment solutions

Prepare and present technical sections of proposals, including structured implementation plan

Provide customer presentations of applications and customized product demonstrations

Perform customer care visits and ongoing volume building activities within installed accounts

Contribute to development of sales strategy in key accounts

Achieve systems revenue for territory

Achieve consulting services budget


Requirements:

BS/BA (Computer Science / Information Management, Business or Graphic Design) or Network Certifications preferred. Equivalent field experience also considered.

Proficient level of knowledge and skill in one or more of the following areas: Networks/LAN, Operating Systems (Windows, UNIX, and Macintosh), print shops, data center and centralized host environments.

Full working knowledge of one or more Xerox product sets: DocuTech, DocuPrint, DocuColor, FreeFlow suite, DocuSP, etc.

Strong analytical and process skills, including experience with documentation and redesign

Experience integrating and implementing complex, customized network systems

Excellent written and verbal skills

Team player, proactive attitude and organization skills required
Drawing on diversity of a global workforce and offering an equal opportunity to achieve success. EOE M/F/D/V.